Privacy Policy

Privacy Policy - Penner's

Privacy Policy for Penner's

At Penner's, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.pennersinc.us, make a purchase, or interact with us in other ways. By using our website or services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, payment details (credit card or other payment information) when you make a purchase or create an account.
  • Transactional Information: We collect data regarding the products you order, your purchase history, and payment processing details.
  • Technical Information: This includes your IP address, browser type, device information, and information about your interactions with our website (such as pages viewed, links clicked, and your location via geolocation tracking).
  • Marketing Preferences: If you subscribe to our newsletters or marketing emails, we collect your preferences regarding promotions, products, and offers that you might be interested in.
  • Cookies and Tracking Technologies: We use cookies to gather data about your browsing activity, preferences, and usage of our website to personalize your experience and improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process, fulfill, and manage your orders, including delivery and returns.
  • Customer Support: To provide customer support, answer your queries, and resolve issues related to your orders or account.
  • Marketing and Promotions: To send you personalized offers, newsletters, and promotions based on your preferences (if you have opted in).
  • Website Improvement: To analyze website performance, user behavior, and traffic patterns in order to improve the functionality and usability of our site.
  • Fraud Prevention and Security: To verify your identity and prevent fraud, we may use your information to detect and prevent unauthorized transactions.
  • Legal Compliance: To comply with applicable laws and regulations, resolve disputes, and enforce agreements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, including:

  • Service Providers: We may share your information with third-party companies that perform services on our behalf, such as payment processors, shipping carriers, and customer service providers.
  • Marketing Partners: If you opt-in to receive promotional communications, we may share your information with third-party marketing partners to send you relevant offers and advertisements.
  • Legal Compliance: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner as part of the transaction.

4. Data Security

We take reasonable steps to protect the security of your personal information, including the use of encryption, firewalls, and secure servers. However, no online system is completely secure, and we cannot guarantee the absolute security of your information during transmission. We encourage you to take steps to protect your account, such as using a strong password and logging out after each session.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
  • Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small text files placed on your device when you visit our site. You can control the use of cookies through your browser settings. Disabling cookies may impact the functionality of our website.

7. International Transfers

If you are located outside the United States, please be aware that your personal data may be transferred to and processed in the United States. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than those in your country of residence.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: privacy@pennersinc.us
Phone: 210-866-8539

Effective Date: December 29, 2025